Error Code
487
Problem Solving
14
116-211
116-212
O O O [Cause] An error occurred in the USB memory device or media
reader.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
116-220
O [Cause] Failed to enter the Download mode.
[Remedy] Contact our Customer Support Center.
116-324
O O O O O O [Cause] An error occurred in the machine.
[Remedy] If an error occurred while printing, turn off the machine
once, and then turn the machine on holding down both the
<Start> and <Stop> buttons simultaneously for six
seconds. This deletes the print data that caused the error.
If the error was caused by another reason, switch off the
machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
116-339
O [Cause] Job Based Accounting system started with no hard disk
installed.
[Remedy] To use the Job Based Accounting system, the hard disk is
required. Switch off the machine power, make sure that
the touch screen is blank, and then switch on the machine
power to reset the operation.
116-386
O [Cause] The fax cable is not connected correctly.
[Remedy] Connect the cable securely, and then switch off the
machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
116-388
O [Cause] The optional hard disk is not installed.
[Remedy] Install the HDD Extension Kit (optional). Contact our
Customer Support Center.
116-389
O [Cause] The Extension System Memory (optional) is not installed.
[Remedy] Install the Extension System Memory (optional). Contact
our Customer Support Center.
116-700
O [Cause] Memory is insufficient for Image Extension Kit.
[Remedy] Select Standard for the image quality.
116-701
O O [Cause] Unable to use the 2 Sided Printing feature because of
insufficient memory.
[Remedy] Increase memory, or install the HDD Extension Kit
(optional) if it is not installed.
116-702
O [Cause] A print job was processed using a substitute font.
[Remedy] Check the print data.
116-703
O [Cause] An error occurred during PostScript (optional) processing.
[Remedy] Check the print data.
116-708
116-709
O [Cause] An error occurred when reading data on the media.
[Remedy] Use a computer to confirm the content recorded on the
media.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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