6.7 Error Messages and Error Codes 265
Paper Jam
Slide High Capacity
Feeder to the LEFT
A paper jam occurred inside this printer.
Gently slide Tray 6 (HCF B1) to the left until it stops by gripping the handle of Tray 6.
Refer to
• “6.1 Clearing Paper Jams” (P. 215)
Paper Jam
Slide High Capacity
Feeder to the LEFT,
open Cover B and
remove paper.
A paper jam occurred inside this printer.
Gently slide Tray 6 (HCF B1) to the left until it stops by gripping the handle of Tray 6,
open the Cover B, and remove the jammed paper.
Refer to
• “6.1 Clearing Paper Jams” (P. 215)
Paper Jam
Slide High Capacity
Feeder to the LEFT,
open Cover B and
remove paper.
A paper jam occurred inside this printer.
Gently slide Tray 6 (HCF B1) to the left until it stops by gripping the top cover handle
of Tray 6, open the Cover B, and remove the jammed paper.
Refer to
• “6.1 Clearing Paper Jams” (P. 215)
Paper Jam
Slide High Capacity
Feeder to the LEFT,
open Top Cover and
remove paper.
A paper jam occurred inside this printer.
Gently slide Tray 6 (HCF B1) to the left until it stops by gripping the Top Cover
handle, open the Top Cover, and remove the jammed paper.
Refer to
• “6.1 Clearing Paper Jams” (P. 215)
Paper Jam
Slide High Capacity
Feeder to the RIGHT
Gently slide Tray 6 (HCF B1) back to the right until it stops by gripping the Top Cover
handle.
Paper Size: Unknown
Check Paper Guides
The specified paper size is unknown.
Check the tray’s Paper Guides.
Press OK to print
Or use Cancel Job
After changing the paper size or type for the tray, press the <OK> button to restart
printing, or press the <Cancel Job> button to cancel printing on the control panel.
Press OK to print
Or use Cancel Job
The specified type of paper is not loaded in Tray 5 (Bypass tray).
Load paper of the size, orientation, and type indicated by the message, into Tray 5.
After the correct paper is set, press the <OK> button to restart printing, or press the
<Cancel Job> button to cancel printing on the control panel.
Push in Tray N
<size and orientation> <type>
(N: 1 to 4, 6)
The paper tray is not set correctly.
Adjust the paper and paper guides’ positions, and then push the tray to the right
position.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• “ Loading paper into Trays 1 through 4” (P. 124)
• “ Loading Paper into Tray 6 (HCF B1)” (P. 126)
Ready Replace
Drum Cartridge: X
(X: R1, R2, R3 or R4)
An error occurred with the Drum Cartridge X because the drum cartridge life ends, or
the specified Drum Cartridge X is not supported by this machine.
In the former case, you can use the machine for a while by selecting [System
settings] > [Drum Life End] > [Continue to Print].
However, we recommend to replace the drum cartridge X to the new one as it may
cause poor print quality.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Message Symptom/Cause/Remedy
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