User Guide
6
6.6.3 Removing the Optional 550-Sheet Feeder and the Cabinet ....................................................................................123
6.6.4 Removing the Wireless LAN Adapter.................................................................................................................................127
6.7 Checking Page Counts ......................................................................................................................................................130
6.7.1 Counting up the Number of Pages.....................................................................................................................................130
6.7.2 Checking Meters.........................................................................................................................................................................130
7 Troubleshooting ...................................................................................................131
7.1 Clearing Jams ....................................................................................................................................................................... 132
7.1.1 Identifying the Location of Paper Jams ...........................................................................................................................132
7.1.2 Clearing Paper Jams From the Bypass Tray and Tray1...............................................................................................132
7.1.3 Clearing Paper Jams From Inside the Rear Cover.........................................................................................................134
7.1.4 Clearing Paper Jams From the Optional 550-Sheet Feeder......................................................................................137
7.2 Possible Problems and Solutions................................................................................................................................... 140
7.2.1 Basic Printer Problems..............................................................................................................................................................140
7.2.2 Display Problems........................................................................................................................................................................140
7.2.3 Printing Problems.......................................................................................................................................................................140
7.2.4 Print Quality Problems .............................................................................................................................................................142
7.2.5 Jam/Alignment Problems .......................................................................................................................................................155
7.2.6 Noise ...............................................................................................................................................................................................159
7.2.7 Digital Certificate Problems...................................................................................................................................................160
7.2.8 Wireless Problems......................................................................................................................................................................161
7.2.9 Wi-Fi Direct Problems...............................................................................................................................................................161
7.2.10 Problems With Installed Optional 550-sheet feeder...................................................................................................161
7.2.11 Other Problems ...........................................................................................................................................................................162
7.3 Contacting Service..............................................................................................................................................................163
7.4 Getting Help.......................................................................................................................................................................... 164
7.4.1 Operator Panel Messages.......................................................................................................................................................164
7.4.2 Obtaining the Product Information ...................................................................................................................................164
Appendix.........................................................................................................................165
Specifications .................................................................................................................................................................................166
Optional 550-Sheet Feeder..................................................................................................................................................................169
Non-Genuine Mode......................................................................................................................................................................170
Contacting Fuji Xerox .................................................................................................................................................................. 171
Technical Support Policy........................................................................................................................................................................171
Online Services..........................................................................................................................................................................................171