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Chapter 9: Troubleshooting
You are pressing a letter key and a number appears on the screen
■ The numeric keypad is turned on. See “Key types” on page 32 for
instructions on turning off your numeric keypad.
Memory
You see a “Memory error” message
■ Make sure that the memory module is inserted correctly in the
memory bay slot. For more information, see “Adding or replacing
memory” on page 75.
■ Use a third-party diagnostic program to help determine if a memory
module is failing.
You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in the My
Computer window
■ Reboot your notebook.
Modem (cable or DSL)
■ Make sure that the modem cable is plugged into the Ethernet
network jack and not the modem jack. See “Right” on page 12 or
“Back” on page 87 to make sure that the connections have been
made correctly.
■ See the documentation that came with your modem for additional
troubleshooting information.
Help and
Support
For more information about troubleshooting memory
errors, click Start, then click Help and Support. Type the
keyword memory error in the Search box
, then click the arrow.
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