Gateway Notebook User Manual

128
www.gateway.com
Chapter 9: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, customer care, and
information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get
answers to your questions:
Service description How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118
Resource Service description How to reach
Answers by
Gateway
Get tutorial assistance for hardware
and software issues. This is a
fee-based service.
www.gateway.com/answers
Gateway
Customer Care
Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question. (See
“Before calling Gateway Customer
Care” on page 127 before calling.)
Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the bottom of your
notebook. For more
information, see “Identifying
your model” on page 17.
America Online Get support for your America Online
ISP account.
800-827-6364 (US)
888-265-4357 (Canada)
Sales Get information about available
systems.
888-888-2075 (US)
888-387-7752 (Canada)

Gateway Notebook Specifications

General

Brand	Gateway
Category	Laptop
Processor	Varies by model (Intel Celeron, Pentium, Core i3, Core i5, AMD Ryzen)
RAM	Varies by model (8GB, 16GB)
Storage	Varies by model (256GB SSD, 512GB SSD, 1TB HDD)
Display	Varies by model (14-inch, 15.6-inch, FHD)
Operating System	Windows 10 or Windows 11
Graphics	Intel UHD Graphics
Battery	Varies by model
Weight	Varies by model