G100 Instruction Manual
• ga.supportMENAT@ge.com - Middle East, North Africa, Turkey
Have the following information ready to give to Technical Support:
• Ship to address (the address that the product is to be returned to)
• Bill to address (the address that the invoice is to be sent to)
• Contact name
• Contact phone number
• Contact fax number
• Contact e-mail address
• Product number / serial number
• Description of problem
Technical Support will provide you with a case number for your reference.
GE Grid Solutions address
The GE Grid Solutions company address is:
GE Grid Solutions
650 Markland Street
Markham, Ontario
Canada L6C 0M1
Product returns
A Return Merchandise Authorization (RMA) number must accompany all equipment being returned for repair,
servicing, or for any other reason. Before you return a product, please contact GE’s Grid Solutions to obtain an
RMA number and instructions for return shipments.
You are sent the RMA number and RMA documents via fax or e-mail. Once you receive the RMA documents,
attach them to the outside of the shipping package and ship to GE.
Product returns are not accepted unless accompanied by the Return Merchandise Authorization
number.
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