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IRECTION 5771498-100, REVISION 6 VENUE™ SERVICE MANUAL

7-8 Section 7-4 - Gathering Troubleshooting Data

PRELIMINARY

7-4-4-2

Figure 7-32 Exiting Service Diagnostic Tests

Main Page

Table of Contents3
Overview26
- Purpose of Chapter 126
Service Manual Overview27
- Contents in this Service Manual27
- Typical Users of the Basic Service Manual27
- Venue™ Models Covered in this Manual28
- Product Description29
Important Conventions31
- Conventions Used in this Manual31
- Standard Hazard Icons32
Safety Considerations33
- Introduction33
- Human Safety33
- Mechanical Safety36
- Electrical Safety38
- Venue™ Battery Safety42
- Patient Data Safety42
Dangerous Procedure Warnings43
Lockout/Tagout (LOTO) Requirements44
Product Labels and Icons45
- Universal Product Labels45
- Label Descriptions48
- Venue™ External Labels Location52
Returning/Shipping Probes and Repair Parts53
EMC, EMI, and ESD54
- Electromagnetic Compatibility (EMC)54
- Compliance54
- Electrostatic Discharge (ESD) Prevention55
- General Caution55
Direction 5771498-100, Revision56
- Contact Information56
Customer Assistance56
Overview58
- Purpose of Chapter 258
Console Requirements59
- Unit Environmental Requirements59
- Cooling Requirements59
- Lighting Requirements59
- Time and Manpower Requirements59
- Electrical Requirements60
- EMI Limitations61
- EMI Prevention/Abatement62
- Probe Environmental Requirements62
- Time and Manpower Requirements63
Facility Needs64
- Purchaser Responsibilities64
- Required Facility Needs65
- Networking Pre-Installation Requirements69
Connectivity Installation Worksheet70
Overview74
- Purpose of Chapter 374
Setup Reminders75
- Average Setup Time75
- Setup Warnings75
- Safety Reminders76
Receiving and Unpacking the Equipment77
- Warnings for Receiving and Unpacking the Equipment77
- Overview77
- Unpacking the Shipping Carton80
- Unpacking the Shipping Crate85
- Physical Inspection90
- EMI Protection90
Preparing for Setup91
- Verifying Customer Order91
- Physical Inspection91
- Component Inspection91
- EMI Protection94
- Irection Revision Enue Ervice Anual94
Completing the Setup95
- Purpose of this Section95
- System Specifications95
- Electrical Specifications95
- Connections on the I/O Rear Panel96
- Connecting Probes97
- Power On/Boot up99
- Power Shut down99
- Complete Power down99
Configuration100
- Purpose of this Section100
- Venue™ Configuration100
- Service Screen Setup114
- Optional Peripherals/Peripheral Connection115
- Software Options Configuration115
Connectivity Overview116
- Physical Connection116
- Stand-Alone Venue116
- Sneaker Net" Environment116
- Wireless Connection from Venue™ to DICOM Server116
Connectivity Setup117
- Introduction117
- Select TCP/IP Screen118
- Setting up Non-Broadcasting (Hidden) Wireless Network Connection119
- Changing the AE Title And/Or Port Number (Port No.)123
- Wireless Network Configuration124
Options Setup125
- Software Options125
- USB Flash Card Setup125
- Wireless Network Adapter125
Insite Default Machine Contact Setup126
- Time Required126
- Preparations126
- Setup Procedure126
Paperwork after Setup130
- Installation Acceptance Test Criteria130
- 5771498-100, Revision130
- User's Manual(S)130
- Product Locator Installation Card130
Overview131
- Purpose of Chapter 4131
General Procedures132
- Overview132
- Power On/Boot-Up133
- Power Shutdown136
- Logging on to the Venue™ as "ADM140
- Data Management140
- Deleting Patient Information141
- Cockpit (Monitor) Position Adjustment141
- Moving and Transporting the Venue™ Ultrasound Scanner141
Functional Checks144
- Overview144
- Performance Checks144
- 2D Mode (B Mode) Checks144
- M Mode Checks145
- PW/CW Doppler Mode Checks147
- Probe/Connectors Check150
- Cineloop Check151
- Audio Check152
- Peripheral Checks153
- Mechanical Functions Checks156
- Electrical Tests159
Overview160
- Purpose of Chapter 5160
General Information161
- Introduction161
Options163
Connectivity164
- Purpose of this Section164
- Stand-Alone Venue164
- Direct Connection from Venue™ to a Review Workstation164
- Venue™ and a DICOM Server in a Network164
5771498-100, Revision165
- Introduction165
- Insite Exc Icon165
- Initiating a Request for Service (RFS)167
- Insite Exc Definitions169
- Exiting Insite Exc169
Insite Exc165
Cockpit (Monitor) Module170
- General170
- Auxiliary Display (AD) Module175
- Speaker175
External Input/Output176
Front End Unit177
- General Information177
- Front End Interfaces178
- Signal Flow178
- Front End Power Supply (T-FEPS)179
- Front End (T-CFE) Board179
- Probe Selection Board (T-PSB)180
Back End Processor181
- Introduction181
- Back End Processing (BEP) Module181
- BEP Block Diagram183
- Back End Interface (BIB) Board184
- Solid State Hard Drive184
System Power Distribution185
- Introduction185
- AC Distribution185
- DC Power Distribution185
- System Power Management186
- Rechargeable Battery Pack186
Cooling System188
- General Information188
Peripherals189
- Internal Peripheral189
- External Peripherals189
Common Service Desktop190
- Purpose of this Section190
- Irection Revision Enue Ervice Anual190
- Contents in this Section190
- Introduction190
- Ilinq Interactive Platform Features190
- Common Service Desktop (CSD)191
Overview193
Power Supply Adjustments193
Cockpit (Monitor) Adjustments193
Articulated Arm Movement Adjustments194
- Arm Movement Adjustment - General Instructions194
- Tilt Resistance Adjustments194
- Pan (Swivel) Resistance Adjustments196
- Arm Vertical Movement Adjustments196
- Arm Rotate Resistance Adjustments197
Overview198
- Purpose of Chapter 7198
Service Safety Considerations199
Service Tools200
- Visual Guide200
- System Diagnostics200
Gathering Troubleshooting Data202
- Purpose of this Section202
- Contents in this Section202
- Collect Vital System Information202
- Collect a 'Trouble Image' with Logs202
Noise Troubleshooting206
- Purpose of this Section206
- Contents in this Section206
- Introduction206
- Overview of Types of Noise206
- Different Power Outlet208
- Different System208
- Different Location208
- Disconnect External Cables208
- Irection Revision Enue Ervice Anual208
Audio Troubleshooting209
- Purpose of this Section209
- Audio Troubleshooting Procedure209
Probes Not Recognized Troubleshooting213
- Purpose of this Section213
- Probes Not Recognized Procedure213
System Does Not Turn on Troubleshooting214
- Purpose of this Section214
- BEP BIOS Jumper Setup215
- Cockpit ON/OFF Button Turns Orange -->BEP BIOS Jumper Setup215
- MPB to BIB Connection216
- BEP Fan Does Not Spin (ON/OFF Button Is Orange)-->MPB to BIB Connection216
- Front End Connections217
- Application Error: "Abnormal217
- No Auxiliary Display218
- System Stuck in Stand by Mode219
- System Stuck in Stand by Mode--> Verify T_CFE Board Revision219
MPB Diagnostics Failure Troubleshooting220
- Purpose of this Section220
- MPB Diagnostics Procedure Troubleshooting220
Overview221
- Purpose of Chapter 8221
- Visual Guide221
Accessories - Replacement Procedures222
- Basic Storage Basket/Large Storage Basket Replacement Procedure222
- Power Cable Holder Replacement Procedure223
Covers - Replacement Procedures224
- Overview of Covers224
- Lower Front Etower Cover Replacement Procedure227
- Left Side Etower Cover Replacement Procedure228
- Right Side Etower Cover Replacement Procedure230
- MID Thermal Baffle Cover Replacement Procedure231
- Upper Etower Front Cover Replacement Procedure232
- Printer Insert Cover Replacement Procedure234
- MPB Door Cover Replacement Procedure236
- RS Probe Cover Replacement Procedure238
- Riser Thermal Cover Replacement Procedure239
- Riser Cover Replacement Procedure240
- Irection Revision Enue Ervice Anual240
System Modules- Replacement Procedures244
- Base Module Replacement Procedure244
- Front End Metal Door Replacement247
- Full Front End Replacement251
- SSD Module Replacement Procedure254
- Cockpit (Monitor) Replacement Procedure256
- PSU Module Replacement Procedure260
- Battery Module Replacement Procedure263
- Back End (BE) Module Replacement Procedure265
- BEP PCB Replacement Procedure270
- MPB Module Replacement Procedure276
- T-CFE (Cfront End) Module Replacement Procedure280
- T-PSB Module Replacement Procedure284
Electronic Boards- Replacement Procedures286
- BIB Board Replacement Procedure286
- T-CFE Release Arm Replacement Procedure289
- Front End Power Supply (T-FEPS) Replacement Procedure291
- T-Trx Box Replacement Procedure293
- T-Trx Module Replacement Procedure295
Mechanical Parts- Replacement Procedures298
- MPB Front Metal Door Replacement Procedure298
- MPB Guide L and Guide R Replacement Procedure300
- Halo Handle Replacement Procedure303
- Articulated Arm Replacement Procedure306
- Riser Replacement Procedure311
- Casters Replacement Procedure315
- Plastic Cable Guide for CFE Replacement Procedure317
- MPB Blower (Fan) Replacement Procedure320
- IPP Module Replacement Procedure324
Cables - Replacement Procedures328
- MPB Rear USB Cable Replacement Procedure328
- MPB to Cockpit Cable Replacement Procedure331
- BE to Cockpit Cable Replacement Procedure343
- PSU to MPB DC Docking Cable Replacement Procedure353
- MPB to be PWR Cable Replacement Procedure356
- ON/OFF Switch Cable Replacement Procedure359
- Pcie Cable Replacement Procedure362
- MPB to BIB Control Cable Replacement Procedure364
- Printer USB Cable Replacement Procedure367
- Irection Revision Enue Ervice Anual367
- BEP Cables Replacement Procedure369
- MPB to T-FEPS - FRU Cable Replacement Procedure377
- MPB to Peripherals Harness - FRU Cable Replacement Procedure380
Peripherals Replacement/Installation Procedures384
- Printer Replacement/Installation Procedure384
- Wi-Fi Adapter Replacement/Installation Procedure390
- ECG Installation Procedure for Systems with no Printer Installed393
- ECG Installation Procedure for Systems with Printer Installed397
- ECG Replacement Procedure402
Operating System and Application Software Loading Procedures404
- Burning Disk-On-Key Media with SW Downloaded from GE Portal404
- Software Update Procedure408
- Software Upgrade Procedure from Venue™ R1 to Venue™ R2413
- Software Installation Procedure - General Overview425
- Software Installation Procedure427
- Software Recovery Procedure432
Functional Checks to be Performed after Replacement Procedures436
- General Overview436
Overview440
- Purpose of Chapter 9440
List of Abbreviations441
Main Assemblies and Sub Assemblies442
Renewal Parts Lists and Diagrams443
- Mechanical Hardware Parts443
- Covers446
- System Power Distribution448
- Cockpit (Monitor) Parts450
- Etower451
- Probes454
- Software454
- System Power Cables455
- Accessories456
- Optional Peripherals457
- 5771498-100, Revision457
- ECG Parts for Venue R2 Only458
Overview459
- Care and Maintenance Inspections459
- Purpose of Chapter 10459
Warnings460
Why Do Maintenance461
- Keeping Records461
- Quality Assurance461
- Maintenance Task Schedule461
Tools Required463
- Tools Required for Servicing the Venue463
System Maintenance464
- Preliminary Checks464
- Functional Checks465
- Physical Inspection467
- Cleaning468
- Probe Maintenance470
- Probe Related Checks470
- Probe Handling470
- Basic Probe Care471
- Probe Cleaning471
- Returning and Shipping of Defective Probes472
Electrical Safety Tests473
- Overview473
- Safety Test Overview473
- Outlet Test - Wiring Arrangement - USA and Canada475
- Grounding Continuity476

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