Gerber HS15 Plus - Troubleshooting Guide

52 HS15
plus
Troubleshooting Guide
This chart of symptoms is designed to help identify the possible problem
and the probable adjustment procedure.
CAUTION: Turn off the HS15
plus
plotter and the
GRAPHIX
ADVANTAGE
before checking connections or attempting to
make any adjustments, unless otherwise directed.
Symptom Recommended Procedure
No power Check power cable and plugs, check
ON/OFF
switches, and check the fuse.
Poor performance Do routine cleaning and lubrication.
Plotter error Press
RESET
button. Verify and resend the
job.
Inconsistent tool/
material contact
Clean spindle bore and tool holder. Change
knife blade. Check for proper Z home.
Perform Z adjustment for tool height.
Jagged or serrated
cutting edges
Replace the knife. Check for proper theta
home. If improper, perform theta
adjustment.
Thick and thin
strokes
Check in this order:
1. Material alignment in sprockets.
2. Blade position in knife holder.
If the condition occurs in normal mode (see
GRAPHIX ADVANTAGE
Reference),
the X
Axis (backlash) needs adjustment. Call
Gerber Field Service.
If the condition occurs in the Axis Swap
mode (see
GRAPHIX ADVANTAGE
Reference
), the Y Axis (backlash) needs
adjustment. Call Gerber Field Service.