GRAPHTEC FC4100 series - Page 119

Test Modes and Troubleshooting ♦
C6 - 9
Troubleshooting – Plotter does not Operate Properly
Problem Cause Solution See section
As soon as the data
is sent to plotter, pen
carriage or media
moves then stops.
Display shows
WORKING.
Processing Indicator
LED lights.
Position of the plot
data is located
beyond the effective
cutting area.
Adjust the position of
the data on
application software.
As soon as the data
is sent to plotter, pen
carriage or media do
not move at all.
Display shows
WORKING.
Processing Indicator
LED lights.
Origin point might be
set at lower left
although the plot data
is created based on
center origin.
Check the origin
setting.
Origin
Origin point seems to
be shifted to center,
although origin button
is not pressed.
Origin point might be
set at center although
the plot data is
created based on
lower left origin.
Check the origin
setting.
Origin
As soon as the data
is sent to the plotter,
the media comes off,
then MEDIA END
message appears.
ROLL-1 or ROLL-2 is
selected for sheet
media and the origin
is set as center.
Select SHEET for
sheet media.
Loading Media
COMMAND ERROR
message appears.
Data from PC is not
received correctly.
INSTRUCTION NOT
RECOGNIZED
message appears.
Data from PC is not
received correctly.
Plotter does not cut
beyond certain
length.
PAGE LENGTH is
not set correctly.
Check the cut area by
pressing the ENTER
key.
Set PAGE LENGTH
correctly.
Page Length
Too much pen
up/down action is
performed.
TANGENTIAL
EMULATION is
enabled.
Normal.
If TANGENTIAL is
displayed on the
READY menu,
change the condition
number on which the
TANGENTIAL
EMULATION is not
enabled or disable
the EMULATION.
Tangential Emulation
Plotter cuts on foot
print of grit rollers.
EXPAND setting. Set EXPAND zero if
necessary.
Expand