Figure 73 Support: Firmware page
.
Rebooting the device
Use the Support: Reboot page to do a soft reset of the device, which will run the Power On Self Test
(POST) and scan for a new inventory. The RMI web page will refresh itself after a short time delay.
This time should be sufficient to reload the page. However, during a reboot, the connection to the
device may be lost. If the connection is lost, you will have to reload the page manually.
Figure 74 Support: Reboot page
.
Viewing logs
From the Support: Library Logs page you can see the device logs. The available logs are: Error Trace,
Informational Trace, Warning Trace, Configuration Change Trace, and Standard Trace.
The log entries are displayed in order of most recent to oldest. The format for the log entries is:
YY.MM.DD HH.MM.SS.ss LIB/ERR<80 89 62 40
• YY.MM.DD — the date displayed as Year.Month.Day
• HH.MM.SS.ss — the time displayed as Hour.Minute.Second.Hundredths of a second
• First code — hard or soft error. The code after LIB/ERR (80 in the example) will be 80 or 40. 80
indicates a hard error, 40 indicates a soft error.
• Second code — the main error code (89 in this example). See “Error codes” on page 180 for a
list of error codes and recovery procedures.
• Third code — the sub-code (62 in this example). See “Error sub-code descriptions” on page 196
for a list of sub-codes.
• Fourth code — sub-code-specific information for factory use only
HP StorageWorks MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and service
guide 101
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