HP StorageWorks MSL8096 - Page 189

Details and solutionDescriptionError code
• Power cycle the device and retry the op-
eration.
• Remove the magazines and verify that
all the clear plastic inserts in the
magazine storage slots, except the
mailslots, are present and firmly seated.
• Run the wellness test.
Sled
5
position sensor not found
9B
• Remove all magazines and look for any
obstructions to the robot.
• Update the firmware to the latest version.
• Run the wellness test.
Gripper
1
range of motion out of specification
9C
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Slider
2
range of motion out of specification
9D
Elevator
3
range of motion out of specification
9E
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Rotation
4
range of motion out of specification
9F
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Sled
5
range of motion out of specification
A0
• Retry the operation.
• Ensure that nothing is obstructing the
opening of the mailslot.
• Remove the magazine and check for is-
sues such as a tape label preventing the
mailslot from opening.
Open Mailslot failedA1
• Remove magazines and look for any ob-
structions to the robot.
• Run the wellness test.
Error during elevator locking.A2
• Remove magazines and look for any ob-
structions to the robot.
• If this error occurs after a robot or library
controller replacement it may be due to
a firmware revision mismatch between
the robotic and library controller. Update
the Library firmware to the latest version
to resolve the mismatch.
• Run the wellness test.
Sled motor #2 blocked. (MSL8048 and
MSL8096 only)
A3
Cannot find sled #2 block within the
expected range. (MSL8048 and MSL8096
only)
A4
Sled home sensor #2 not found (MSL8048
and MSL8096 only)
A5
Elevator sensor not found (MSL8048 and
MSL8096 only)
A6
• Reset the device and retry the operation.
Command from the library controller to
robotics controller did not complete in time
allotted
B0
HP StorageWorks MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and service
guide 189