HP StorageWorks MSL8096 - Page 195

Details and solutionDescriptionError code
• Cycle power, after several occurrences,
contact technical support.
Drive hardware errorF3
• Check that the tape cartridge is supported
and has not exceeded its usage life. In-
spect it for damage.
• Retry the operation.
• Clean the drive. The error sub-code 00
indicates drive 1, sub-code 01 indicates
drive 2, and so on.
• If the issue continues, remove the drive
and inspect the opening for any obstruc-
tions.
• Attempt the Force Tape Eject process.
Once the tape cartridge is ejected, unlock
the magazine holding the cartridge and
inspect the cartridge for damage. Discard
the tape cartridge if it is damaged. (For
MSL2024, see “Forcing the drive to eject
a tape (Support > Force Drive To Eject
Tape)” on page 130). For MSL4048,
MSL8048, or MSL8096, see “Force
ejecting a drive (Support > Force Drive
Eject)” on page 151.)
Load time-out. The drive has run into a
time-out while loading a tape.
F4
• Retry the operation.
• Attempt the Force Tape Eject process.
Once the tape cartridge is ejected, unlock
the magazine holding the cartridge and
inspect the cartridge for damage. Discard
the tape cartridge if it is damaged. (For
MSL2024, see “Forcing the drive to eject
a tape (Support > Force Drive To Eject
Tape)” on page 130). For MSL4048,
MSL8048, or MSL8096, see “Force
ejecting a drive (Support > Force Drive
Eject)” on page 151.)
Time allotted for drive unloading exceededF5
• Install at least one tape drive.
• If a tape drive is installed, re-seat it by
removing it and replacing it.
No drive installed. A tape drive has never
been installed.
F6
• Upgrade the tape drive firmware to the
current version and try to download the
support ticket again.
• Use the OCP or RMI to power cycle the
tape drive and then retry the operation.
• Attempt to use L&TT to get the tape drive
support ticket.
Support ticket download from drive not
possible.
F7
HP StorageWorks MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and service
guide 195