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4.32 Why is my phone powered off when I press the
power button?
Check whether the power button is stuck. If yes, take your phone to an authorized Huawei
service center.
4.33 Why can't I create a contact photo?
Temporarily, setting photos for contacts in the SIM card is not supported. You can
synchronize the contacts in your SIM card to your phone and then set photos for the contacts.
4.34 How many contacts can the phone store?
No less than 2000 contacts. The number of contacts that are stored in the SIM card depends
on the SIM card.
4.35 Why can't I make phone calls when my phone
receives 4G signals?
The priority sequence of frequencies selected by the phone is 4G, 3G, and 2G.
If you are at a place without 3G or 2G network, your phone cannot establish voice calls even
it can receive 4G signals. Take your phone to a place and try again.
4.36 How do I switch between calls or merge two calls to
have a conference call?
If you are taking two calls simultaneously on your phone, you have the options shown in the
following figure. Touch Add call to hold on the current call and switch to the new call.
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