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2. If the eject tool can't push the card tray out, try harder. If it still fails, take your phone to
an authorized Huawei service center for inspection.
3. If the card tray can't be removed after it is pushed out, take your phone to an authorized
Huawei service center for inspection.
4. If your eject tool is lost, use a paper clip instead of an item that is easy to be broken or
deformed, for example, a toothpick.
5. Your phone uses 3-in-2 card trays. The SIM 1 card tray cannot accommodate a microSD
card.
8.18 Can I insert a nano-SIM card to my phone?
Yes.
8.19 Why are there knock marks on the frames of my
phone after it is used for a while?
The frames of your phone use metallic materials. Marks are left if the phones are knocked on
hard matters. Therefore, you are suggested to use a protective cover.
8.20 How do I take out the SIM card tray without the eject
tool?
1. Use a paper clip or other metallic needle-like objects to push out the SIM card tray. Do
not use toothpicks or other breakable tools.
2. You are suggested to purchase a standard eject tool at an authorized Huawei service
center to avoid internal component damages due to improper operations.
8.21 Why do I see a gap when I tilt my phone and look
into it through the flash lens?
The flash center and the optical center of the lens are coincided and there is no impact on the
performance. The dust silicone case in the gap can effectively prevent dust from entering the
phone.
8.22 What can I do if the metal decorations become
deformed after my phone is dropped?
The metal decorations on both sides of the phone are made of Aluminum materials, which are
soft. If your phone is dropped or shocked, the metal decorations may be deformed. You are
suggested to use a protective cover.
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