2
1.4 Why can't my phone automatically connect to the
Bluetooth car kit after the Bluetooth car kit is enabled?
1. Check whether the Bluetooth car kit supports automatic connection (you can use another
phone to check whether the phone can automatically connect to the Bluetooth car kit).
2. If the Bluetooth car kit supports automatic connection, perform the following steps:
Clear the history pairing list on the Bluetooth car kit; cancel the pairing between the
phone and the Bluetooth car kit on the phone; pair the phone and the Bluetooth car kit on
the phone; if the car kit asks you whether to set it as a preferred device to be connected,
choose to agree. Then, restart the Bluetooth car kit and check whether the problem is
solved.
3. You can search for the similar solutions on Huawei official website or forum.
1.5 Why can't I listen to music using the Bluetooth
headset?
1. Check whether your Bluetooth headset supports music playback. Generally, monaural
Bluetooth headsets in the market do not support music playback over Bluetooth.
2. Go to Settings > Bluetooth > Paired devices. In the available devices list, check
whether the Bluetooth headset has been connected to your phone. If no, reconnect your
phone to the Bluetooth headset.
1.6 What can I do if the voice call made using the
Bluetooth headset is not clear?
1. Check the model of the Bluetooth headset.
2. Check whether the Bluetooth device can be properly connected to other phones for
phone calls. If yes, contact the relevant technical engineer to solve the problem.
3. Make phone calls when signals are stable and make sure there is no building between
your phone and the Bluetooth headset.
1.7 Why can't I hear the navigation sound using the
Bluetooth car kit?
To play the navigation sound, you need to enable the voice channel on the Bluetooth car kit.
Press the Resources button on the Bluetooth car kit and check whether you can hear the
navigation sound.