Huawei Honor 7 - Why Do I Feel Electric Leakage or Shock When I Use the Headset

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19.19 Why do I feel electric leakage or shock when I use
the headset?
In areas or seasons with low humidity, electric charge is generated when there is friction
between clothing and headset. The electric charge can't be rapidly transferred but are
accumulated, resulting in static electricity. When you put the headset into your ears, the metal
mesh is in contact with human skins and hair. Once the human body or headset is grounded,
the accumulated static charge is rapidly released, and therefore you feel electric shock. This
phenomenon is especially obvious in a dry environment such as in winter. This is a normal
phenomenon and is not a quality or safety defect of the headset.
19.20 How do I use the noise reduction headset?
The active noise reduction headset is able to actively reduce the external noise and bring you
better sound experience. Different from general active noise reduction headsets that are large
in size, your headset is small and convenient to carry. You can also charge your headset using
your phone and use the headset with another phone for two hours.
The headset controller is an important component of your headset which is installed with a
battery. Please use it with caution and protect it from collision and water exposure.
19.21 Why is my headset jack loose? Why can't I fully
insert my headset connector into the headset jack on my
phone? Why can I only hear a background tune at a small
volume?
Make sure the four-segment metal ring of your headset connector is fully inserted into the
headset jack. Keep inserting the headset connector into the headset jack until you hear a click
sound. After you have fully inserted the headset connector, check whether your headset
functions properly.
19.22 Does my phone support the three-button line control
headset?
Yes. Your phone can use most of three-button line control headsets on the market.
However, your phone does not support the line control function of certain headsets, for
example, Apple headset.
To have better audio and line control operation experience, you are suggested to use Huawei
original headset.