Huawei Honor 7 - Why Cant I Use Buddy Help

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19.37 Why can't I use Buddy Help?

Check that your phone has data connection.

Check that the phone number has been successfully activated. If not, confirm it with
Huawei services personnel.
19.38 What functions does the light lattice case provide?
When you use the light lattice case on your phone, you can view the time and whether
information, receive incoming calls, close the alarms, and play music over the mini window
on the light lattice case.
Specific functions are subject to the actual product models.
19.39 Why can't I set the incoming call to mute using the
smart cover?
1. Go to Settings > Motion control > Flip. Enable Mute incoming calls. In this way, you
can set the incoming calls to mute or stop vibration when you flip your phone.