Huawei Honor 7 - What Can I Do if My Phone Fails to be Charged

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Update your phone to the latest version.
If the problem persists, replace the battery if it is removable. If the battery is non-removable,
contact an authorized Huawei service center.
14.23 What can I do if my phone fails to be charged?
 If the battery power is completely used up, connect your phone to the charger and wait for
5 minutes.
 Use the charger provided with your phone. If the charging failure occurs when you use the
standard charger, replace the USB cable or power socket, or restart your phone.
 Your phone may fail to be charged if it is overheated.
 Your phone adopts an over temperature protection design that disables charging if your
phone is overheated.
 Do not play games, watch videos, or use other power-intensive applications while
charging.
If you are using a power bank to charge your phone, check that the output current matches
that of your phone. For example, if the power bank's output current is so high or low that it
exceeds the current limitation for charging safety protection of mobile phones, your phone
may fail to be charged.
If the output current matches that of your phone's charger and the problem persists, use the
data cable that comes with your phone to connect your phone to the power bank and try again.
14.24 How do I preserve my phone's battery?
 Use your phone's battery from time to time. If it is not used for more than half a year, its
capacity will be significantly reduced.
 Use the charger that comes with your phone to charge the battery.
 Charge the battery from time to time, which can increase its lifespan. Do not wait until the
battery level becomes low.
 Do not use your phone when charging.
 When the battery is fully charged, disconnect it from the charger. Otherwise, the battery
and charger may be damaged.
 Do not place the battery in environments with low temperature, high temperature, or
significant temperature changes, because the battery lifespan may be shortened.
14.25 How do I check the battery status?
Go to Settings > Power saving and check the remaining battery power and time.