300
19 Others
19.1 Why does the vibration not strong when I enter a
number on the dialer screen?
On the dialer screen, the vibration will not be as strong as that when a call comes in, which is
a normal phenomenon.
19.2 What can I do if I can't find a solution in the FAQs to
the issue that I have encountered?
Restart your phone and restore the factory settings. If the issue persists, provide the
corresponding information to Huawei technical support engineers. The issue will be solved in
updated versions.
19.3 How do I download the User Guide of my phone?
Download the User Guide corresponding to the phone model from Huawei official website
http://consumer.huawei.com/cn/support/manuals/index.htm.
19.4 Why can't I view the User Guide in phone services?
Make sure you have enabled the data services or connected to the Wi-Fi network.
19.5 Is it possible that my phone has two IMEI numbers
when I enter *#06#?
If you use a phone with dual cards in regions outside China, a local carrier network may
identify that one IMEI number is registered by associating with two SIM cards, resulting in
communication problems. You may find two IMEI numbers in the phone software.
19.6 Can I scan a QR code using my phone?
Yes. You need to download a QR code app first.