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Go to Settings > Display > Sleep and set a shorter time for the screen to go to sleep.
14.16 What can I do if my phone's standby time is short?
1. Set your phone to close unwanted applications when you turn off the screen.
Close unwanted power-intensive applications under Settings > Power saving > Background
power-intensive apps. Alternatively, you can choose Settings > Power saving > Protected
apps and deselect the power-intensive applications and other unwanted applications. If some
applications are needed in the background, they can remain unclosed. This method helps save
battery power after the screen is turned off by reducing the number of power-intensive
applications that are running in the background.
2. Adjust the screen brightness.
Go to Settings > Display > Brightness and drag the slider to lower the screen's brightness.
Use this method based on your actual situations. The screen consumes relatively much power,
so this method can help reduce the power consumption of the screen.
3. Close unwanted background applications.
Touch and hold the Recent button and swipe on the applications not in use to close them or
touch the brush icon to close them.
4. Close background programs that consume data traffic.
Go to Phone Manager > Data traffic management > Traffic use ranking and deselect the
mobile data check boxes of the programs that are used only with Wi-Fi.
5. Uninstall unwanted power-intensive applications.
Go to Settings > Privacy & security > Location access and check for power-intensive
applications. Uninstall the unwanted applications if any and go to Huawei App Center and
search for similar applications to download.
6. Close third-party applications that are running in the background. You can also back up
important data and restore your phone to its factory settings.
Make sure your phone is in an area with good reception. Your phone consumes more power
when the signal is not strong enough.
14.17 Why is my charger overheated when charging my
phone?
The temperature rise of a charger is around 30 degrees, which means that the charger
temperature will not exceed 55 degrees under room temperature. Therefore, it is normal that
you feel the charger is overheated, especially if you are temperature-sensitive.
If you are not assured, take your charger to a service outlet for check.
If the customer requires specific statistics, explain the standards in detail (the hotline
personnel shall not directly describe the statistics to the customer):
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