IBM 6500 User Manual

Table 10. Fault Messages (continued)
Fault Message
Operator
Correctable? Explanation Solution
016 INVALID COMMAND No Printer detects Twinax
protocol communications
error and reports the error.
The printer reports the error;
host action is required.
017 STACKER JAM Yes Paper is jammed in the
power stacker area.
1. Open the cabinet rear door
and check for obstructions
preventing elevator
movement. Remove any
obstructions.
2. Run the print job again. If
the message reappears,
contact your IBM service
representative.
018 STACKER FULL
CHECK STACKER
Yes Status message: power
stacker is full of paper.
Remove paper.
019 STACKER FAULT
CHECK STACKER
Yes Stacker is not functioning
correctly
Check for obstructions in the
stacker area. If fault persists,
contact your IBM service
representative.
021 PRINT BUFFER OVERRUN Yes The print buffer has
overflowed in the CT twinax
emulation. The printed
output may contain random
asterisk (*) characters. Make
a configuration printout.
Check printer serial port
configuration setup. Ensure
that baud rate matches both
host and printer settings.
022 UNIT ADDRESS INVALID Yes Poll timeout on the twinax
interface indicating the unit
address is not recognized by
the printer.
Ensure that printer address
matches host setting.
024 SERIAL LINE PARITY
ERROR
Yes Parity error. Check printer serial port
configuration setup. Ensure
that parity setting matches both
host and printer settings.
025 FRAMING ERROR
VERIFY CONFIGURATION
Yes Framing error. (Serial
interface)
Check printer serial port
configuration setup. Ensure
that it matches host setting.
026 HEX DUMP MODE N/A Printer attach status message. No action necessary.
027 COMMUNICATIONS
CHECK
CALL SYSTEM OPERATOR
Yes Enable poll timeout. The
printer was not enabled for
one minute. (Coax interface)
Check cable connection and
host system.
028 COMMUNICATIONS
CHECK
CALL SYSTEM OPERATOR
Yes Controller unit not enabled.
Poll timeout error. The
printer was not polled for
one minute. (Coax interface)
Check cable connection and
host system.
029 8344 DIAGNOSTIC
FAILED
No Link–level code test detects
hardware failure on the CT
board.
Contact your IBM service
representative.
232 Infoprint 6500 User’s Manual

IBM 6500 Specifications

General

Brand	IBM
Model	6500
Category	Printer
Language	English