Chapter 16. IBM Remote Support Manager for Storage 497
Draft Document for Review March 28, 2011 12:24 pm 7914RSM.fm
Firewall Status notifications are sent when the internal firewall is enabled or disabled by a
root or admin user, as shown in Example 16-4.
Example 16-4 Firewall notification
RSM for Storage (localhost) internal firewall has been disabled.
#
# RSM system type: 1746A4D
# RSM system serial: KQDFGV8
# RSM system name: localhost.localdomain
# RSM modem Key:
K7EuTWmKlqoDuIsgP0xNYiVI13tDtlqoDuZbIvKXYI9pFXY5Le9qDMbeWKFXkn8l093NAZxi96T3ZYr
b21zFSRUkaBO0wEGcJ6NfmYvasl2w
# RSM build: T1.15.4
# RSM location: Datacenter 1
# RSM address: River Street
# RSM city: River CIty
# RSM state: NC
# RSM zip: 00000
# RSM country: United States
# RSM contact name: Max Musterman
# RSM contact phone: 12234567890
# RSM contact hours: 7am - 6pm
# RSM contact timezone: GMT - 6
# RSM contact alt. phone: 1 223 456 7891
# RSM contact alt. hours: 6pm - 7am
# RSM contact e-mail: max.musterman@rivers.local
# RSM contact country: United States
Ping check notifications are sent when two ping checks in a row fail. Ping checks of the
configured SMTP sever and Management Station are performed each half hour.
Ignored Event notifications are sent when an event is received that is configured to be
ignored by the RSM for Storage system, and is therefore not reported to IBM Service.
These are events for which a response by IBM Service is not usually required, as shown in
Table 16-2.
Table 16-2 Filtered events
Phone Line Check notification is sent if the RSM for Storage system cannot verify that an
active phone line is connected to the modem. The check is run daily after midnight local
time.
Event code Event text
6200 FlashCopy repository logical drive capacity - threshold.
6202 FlashCopy logical drive failed.
None The persistent monitor running on Host xxxxxxx cannot reach the indicated storage
system.
None The persistent monitor running on Host xxxxxxx can now reach the indicated
storage system.
4011 The logical drive is not on a preferred path due to ADT/RDAC.
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