IBM System x3550 M5 Type 5463 User Manual

Table 16. Optional-device problems and actions (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
An IBM optional device that
worked previously does not
work now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is a SCSI device, make sure that:
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.
Chapter 3. Troubleshooting 93

IBM System x3550 M5 Type 5463 Specifications

General

Form Factor	1U rack
Memory Slots	24 DIMM slots
Processor	Intel Xeon E5-2600 v3/v4 product family
Memory	Up to 1.5TB DDR4
Storage	Up to 8x 2.5" HDD/SSD or 4x 3.5" HDD
RAID Support	RAID 0, 1, 10
Network Interface	Four integrated Gigabit Ethernet ports (10/100/1000 Mbps)
Expansion Slots	Up to 3 PCIe 3.0 slots
Power Supply	Dual redundant hot-swap 550W, 750W, or 900W
Operating Systems Supported	Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware vSphere