Contents
Safety ...............vii
Safety statements ............ix
Chapter 1. The IBM System x3550 M5
server ...............1
The IBM Documentation CD .........5
Hardware and software requirements .....5
Using the Documentation Browser ......5
Related documentation ...........6
Notices and statements in this document .....7
Server features and specifications .......7
What your server offers ..........12
Reliability, availability, and serviceability ....15
IBM Systems Director ...........17
Server controls, LEDs, and power .......18
Front view..............18
Operator information panel ........20
LCD operating panel assembly .......21
Rear view ..............23
Server components ...........26
System-board internal connectors .....27
System-board external connectors .....27
System-board switches, jumpers, and buttons 28
System-board LEDs..........30
Server power features ..........31
Turning on the server .........31
Turning off the server .........32
Chapter 2. Configuring ........35
Updating the firmware ..........35
Configuring the server...........36
Using the ServerGuide Setup and Installation CD 38
ServerGuide features .........38
Setup and configuration overview .....39
Typical operating-system installation ....39
Installing your operating system without
using ServerGuide ..........39
Using the Setup utility..........40
Starting the Setup utility ........40
Setup utility menu choices .......40
Passwords .............44
Using the Boot Manager .........46
Starting the backup server firmware .....46
The UpdateXpress System Pack Installer ....47
Using the integrated management module . . . 47
Using the remote presence and blue-screen
capture features ............48
Obtaining the IMM host name ......49
Obtaining the IP address for the IMM . . . 49
Logging on to the web interface .....50
Using the embedded hypervisor ......51
Configuring the Ethernet controller .....52
Enabling Features on Demand Ethernet software 52
Enabling Features on Demand RAID software . . 52
Configuring RAID arrays.........52
IBM Advanced Settings Utility program ....53
Updating IBM Systems Director ......53
Installing a newer version .......54
Installing updates with your management
server is connected to the Internet .....54
Installing updates with your management
server is not connected to the Internet . . . 54
Updating the Universal Unique Identifier (UUID) 55
Updating the DMI/SMBIOS data ......57
Chapter 3. Troubleshooting ......61
Start here ...............61
Diagnosing a problem ..........61
Undocumented problems .........63
Service bulletins .............64
Checkout procedure ...........64
About the checkout procedure .......64
Performing the checkout procedure .....65
Diagnostic tools .............66
Light path diagnostics ..........68
Power-supply LEDs .........69
System pulse LEDs ..........71
PCI riser-card LEDs .........72
Event logs ..............73
Viewing event logs through the Setup utility 74
Viewing event logs without restarting the
server ..............75
Clearing the event logs ........76
POST ...............76
IBM Dynamic System Analysis .......77
DSA editions ............77
Running the DSA Preboot diagnostic
programs .............78
Diagnostic text messages ........79
Viewing the test log results and transferring
the DSA collection ..........79
Automated service request (call home) .....80
IBM Electronic Service Agent .......80
Error messages .............80
Troubleshooting by symptom ........80
CD/DVD drive problems.........81
General problems ...........82
Hard disk drive problems ........82
Hypervisor problems ..........84
Intermittent problems ..........85
Keyboard, mouse, or USB-device problems . . . 85
Memory problems ...........87
Microprocessor problems .........89
Monitor and video problems .......89
Network connection problems .......92
Optional-device problems ........92
Power problems ............94
Serial-device problems..........98
ServerGuide problems ..........99
Software problems...........100
© Copyright IBM Corp. 2014 iii
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