4
5. Optional device driver installation
.................................................................................71
5.1. Contact smartcard reader...................................................................................................... 71
5.2. Contactless smartcard reader .............................................................................................. 74
6. Troubleshooting
................................................................................................................77
6.1. Error Message ......................................................................................................................... 77
6.2. Cleaning the printer ................................................................................................................ 81
6.3 TPH (Thermal Print Head) replacement ............................................................................... 85
6.4. Laminator Head Replacement .............................................................................................. 87
6.5. Card movement ....................................................................................................................... 89
6.6. Printing quality ........................................................................................................................ 90
6.7. Magnetic stripe encoding ...................................................................................................... 92
6.8. General operation ................................................................................................................... 92
7. Specification
......................................................................................................................94