Chapter 5 — Manage, Troubleshoot, and Upgrade the IF2
74 IF2 Network Reader User Manual
Troubleshoot the IF2
This section includes lists of problems and possible solutions.
Problems While Working with RFID
Many problems you may encounter when working with your RFID
system can be solved by carefully checking the RFID settings and
changing them accordingly. For help, see “About RFID Services” on
page 39.
RFID Problems and Solutions
Problem Solution
The IF2 is unable to read RFID tags,
or seems to read tags slowly or
inconsistently.
Check these conditions:
• Your RFID antennas must be connected correctly to
the IF2 and mounted in optimum locations. Make
sure all antenna connections are tight and that the
cables are in good condition. For help, contact your
Intermec RFID system consultant.
• To maximize IF2 performance, make sure you have
chosen the correct tag types for your application. For
help, see “Configure BRI Settings” on page 40.
The IF2 does not respond to your RFID
application.
Your application may not be communicating with the
IF2 BRI server.
You may need to change BRI server settings to
communicate with your application. For example, if
your application is running on a desktop PC, you need to
enable external BRI connections to the IF2. For help, see
“Configure the BRI Server” on page 45.
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