Chapter 3 — Troubleshooting and Maintaining the SR61T
SR61T Tethered Scanner User’s Guide 29
Problems and Possible Solutions
Use this section to find possible solutions to problems you may have.
Problems and Possible Solutions
Problem Possible Solution
You pull the trigger, but
nothing happens.
The SR61T receives power from either a host
computer or external power supply through an
accessory cable. Make sure:
• you are using the appropriate cable. For more
information, see “Cable Accessories” on
page 71.
• the cable is connected to the appropriate port
on the host computer.
• the universal power supply (if necessary) is
properly plugged in.
You pull the trigger, the
red scanning beam
turns on, but you
cannot successfully scan
a bar code.
Try these possible solutions:
• Make sure that the SR61T is configured for the
symbology you are scanning.
• Make sure that the SR61T is at the appropriate
scanning distance from the bar code. Move the
SR61T closer and farther to find the
appropriate distance.
• Make sure that the SR61T is configured for the
type of bar code you are scanning.
• The bar code you are trying to scan may be
poorly printed or too small. Scan a known
good bar code to make sure that the SR61T is
working properly.
For more information, see “Scanning Bar
Codes” on page 6.
You scan a bar code and
the status light turns
on, but the SR61T does
not beep.
The beep duration, volume, frequency, and
number may be configured so the SR61T does not
beep. To reset the SR61T, scan this bar code:
Reset factory defaults
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