Operation DVR Integration Option
3-20 24-10515-13 Rev. –
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© 2010 Johnson Controls, Inc.
5. Click the Activate button.
TROUBLESHOOTING P2000 AV PLAYER
AV Player cannot connect to the DVR.
Check you network connections and login credentials.
I have created new objects (Cameras, Presets) in
the AV Player, but when I run the AV
Player application those objects do not appear.
AV Player creates a database table for each item a
nd will also create a valid namespace entry
for each object. Changes to the configuration settings will not take effect until the CCTV
Server has been restarted using P2000 Service Control. This means that if it is currently
running, you will need to stop it then restart it.
I am using multiple DVRs: some are able to connect to
the AV Player, and others are
unable to connect.
A DVR is actually a type of modified PC. There
fore, make sure that all of the DVRs belong
to the same workgroup and domain.
The AV Player is working, but the live video
feed shows the wrong date and time.
Time synchronization is critical in any DVR installation. Make
sure that all of the DVRs
have the correct time, date, and regional settings. Also, verify that they all belong to the same
domain.
I have an acknowledged alarm in the Alarm Monitor. When I select a stored video for this
alarm, the A
V Player plays a video clip recorded at a later time.
Videos for the acknowledged alarms play
at the time of the acknowledgement, not at the time
the alarm occurred.
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