DVR Integration Option Protocol Integration
24-10515-13 Rev. – 4-9
This document contains confidential and proprietary information of Johnson Controls, Inc.
© 2010 Johnson Controls, Inc.
When I click on a Camera in AV Player, the image screen is blank and a message
appears stating that the AV Player cannot connect to the server.
Check the CCTVWare service control on the Loronix
DVR and make sure
MSRecorder is running.
When I click on a Camera, a message appears at the bottom of the AV Player
Connecting window stating that there is disconnected network failure.
Make sure that the CCTVware Com Server Service and Data Server service are
running on the Loronix
DVR.
The Send Alarm function does not work.
The Send Alarm function requires an Alarm to Camera Mapping and alarm
processing instructions
to be configured. The Alarm Type (Pre_Post_Alarm_X,
where X is a number of camera in Loronix system), Alarm ID (199), and Alarm
Message must be registered in CCTVWare database for proper alarm processing.
Configuration Requirements
See Figure 4-1 for hardware setup. The following conditions also apply:
Loronix CCTVWare version 4.3 or higher must be installed on the master
machine and on the recorders.
There should be a single master machine on the network.
All machines (including master and recorders) must be in the same
workgroup and domain to allow identification by name rather than IP
address.
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