Juniper EX2200 Series User Manual

•
Details of the failure or problem
•
Type of activity being performed on the switch when the problem occurred
•
Configuration data displayed by one or more show commands
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
•
Case Manager at CSC: http://www.juniper.net/cm/
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Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free
numbers, see http://www.juniper.net/support/requesting-support.html.
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Related
Documentation
Packing an EX2200 Switch or Component for Shipping on page 150•
• Packing an EX3200 Switch or Component for Shipping
• Packing an EX3300 Switch or Component for Shipping
• Packing an EX4200 Switch or Component for Shipping
• Packing an EX4500 Switch or Component for Shipping
• Packing an EX6200 Switch or Component
• Packing an EX8200 Switch or Component
• Packing a Redundant Power System or Components for Shipping
• Returning an EX2200 Switch or Component for Repair or Replacement on page 147
• Returning an EX3200 Switch or Component for Repair or Replacement
• Returning an EX3300 Switch or Component for Repair or Replacement
• Returning an EX4200 Switch or Component for Repair or Replacement
• Returning an EX4500 Switch or Component for Repair or Replacement
• Returning an EX6200 Switch or Component for Repair or Replacement
• Returning an EX8200 Switch or Component for Repair or Replacement
Packing an EX2200 Switch or Component for Shipping
If you are returning an EX2200 switch or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Copyright © 2011, Juniper Networks, Inc.150
Complete Hardware Guide for EX2200 Ethernet Switches

Juniper EX2200 Series Specifications

General

Product Series	EX2200 Series
Operating Temperature	32° to 104° F (0° to 40° C)
Ports	24 or 48 10/100/1000 Ethernet ports, 4 SFP uplink ports
Storage Temperature	-40°F to 158°F (-40°C to 70°C)
JUNOS Software	JUNOS Software
Layer 2 Features	VLAN
Layer 3 Features	Static routing, RIP, OSPF, VRRP
Management	CLI, SNMP
Humidity	5% to 90% non-condensing