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Lenovo System x3550 M5
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Powerproblemscanbedifficulttosolve.Forexample,ashortcircuitcanexistanywhereonanyofthe
powerdistributionbuses.Usually,ashortcircuitwillcausethepowersubsystemtoshutdownbecauseof
anovercurrentcondition.Todiagnoseapowerproblem,usethefollowinggeneralprocedure:
Step1.Turnofftheserveranddisconnectallpowercords.
Step2.Checkforloosecablesinthepowersubsystem.Alsocheckforshortcircuits,forexample,ifa
loosescrewiscausingashortcircuitonacircuitboard.
Step3.CheckforanyerrorsindicatedbytheoperatorinformationpanelorLCDoperatingpanelassembly
(see“Operatorinformationpanel”onpage19or“LCDoperatingpanelassembly”onpage19).
Step4.IfthechecklogLEDontheoperatorinformationpanelislit,checktheIMMeventlogforfaultyPwr
railandcompletethefollowingsteps.Table23Componentsassociatedwithpowerrailerrors”
onpage88identifiesthecomponentsthatareassociatedwitheachPwrrailandtheorderin
whichtotroubleshootthecomponents.
a.Disconnectthecablesandpowercordstoallinternalandexternaldevices.Leavethe
power-supplycordsconnected.
b.ForPwrrail1error,completethefollowingsteps:
1.(Trainedtechnicianonly)Replacethesystemboard.
2.(Trainedtechnicianonly)Replacethemicroprocessor.
c.Forotherrailerrors(Pwrrail1error,seestep4b),removeeachcomponentthatisassociated
withthefaultyPwrrail,oneatatime,inthesequenceindicatedinTable23Components
associatedwithpowerrailerrors”onpage88
,restartingtheservereachtime,untilthecause
oftheovercurrentconditionisidentified.
Table23.Componentsassociatedwithpowerrailerrors
PwrrailerrorintheIMMeventlogComponents
Pwrrail1errorMicroprocessor1
Pwrrail2errorMicroprocessor2
Pwrrail3errorDIMMs1through12
Fan3
Pwrrail4errorFan5
Fan6
DIMMs13through24
Pwrrail5errorFan7
Fan8
SAS/SATAharddiskdrivesandUSB
Pwrrail6error
OptionalcableforVGAexternalpower
PCI-Eandx16(maximumexpansionis4adaptercards)
PCI-Eharddiskdrives
Pwrrail7errorFan1
Fan2
d.Replacetheidentifiedcomponent.
Step5.Removetheadaptersanddisconnectthecablesandpowercordstoallinternalandexternal
devicesuntiltheserverisattheminimumconfigurationthatisrequiredfortheservertostart(see
“Power-supplyLEDs”onpage60
fortheminimumconfiguration).
Step6.Reconnectallpowercordsandturnontheserver.Iftheserverstartssuccessfully,reseatthe
adaptersanddevicesoneatatimeuntiltheproblemisisolated.
88LenovoSystemx3550M5InstallationandServiceGuide

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