Lenovo System x3550 M5 - Page 96

Table18.Powerproblemsandactions(continued)
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheSupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,
tips,andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
3.(Trainedtechnicianonly)replacethesystemboard(see“Forservicetechnician
only:removingthesystemboard”onpage276and“Forservicetechnicianonly:
replacingthesystemboard”onpage279
).
4.Reinstallthecomponent;then,restartingtheserver.IfthePwrrail1errorhas
beenrecordedinthesystemeventlogagain,thecomponentthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
•(Trainedtechnicianonly)Microprocessor1(see“Forservicetechnicianonly:
removingamicroprocessorandheatsink”onpage263and“Forservice
technicianonly:replacingamicroprocessorandheatsink”onpage267).
Pwrrail2errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.(Trainedtechnicianonly)removemicroprocessor2ifPwrrail2errorhasbeen
recordedinthesystemeventlog.
3.Restarttheserver.IfthePwrrail2errorhasbeenrecordedintheIMMevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Forservice
technicianonly:removingthesystemboard”onpage276
and“Forservice
technicianonly:replacingthesystemboard”onpage279).
4.Reinstallthecomponent;then,restartingtheserver.IfthePwrRail2error
hasbeenrecordedinthesystemeventlogagain,thecomponentthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
•(Trainedtechnicianonly)Microprocessor2(see“Forservicetechnicianonly:
removingamicroprocessorandheatsink”onpage263and“Forservice
technicianonly:replacingamicroprocessorandheatsink”onpage267).
Pwrrail3errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifPwrrail3errorhasbeenrecordedinthe
systemeventlog:
•DIMMs1through12
•Fan3
3.Restarttheserver.IfthePwrrail3errorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Forservice
technicianonly:removingthesystemboard”onpage276and“Forservice
technicianonly:replacingthesystemboard”onpage279
).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrail3errorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•DIMMs1through12(see“Removingamemorymodule”onpage159and
“Memorymoduleinstallation”onpage160
).
•Fan3(see“Removingathermalkit(hot-swapfan)”onpage193and
“Replacingathermalkit(hot-swapfan)”onpage194
).
82LenovoSystemx3550M5InstallationandServiceGuide