Maintenance kit service check
Action Yes No
Replace the maintenance kit and reset the Maintenance counter.
Does the error remain?
Contact the next
level of support.
The problem is
solved.
Imaging unit low service check
Action Yes No
Step 1
Replace the imaging unit.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Make sure the imaging unit smart chip contact cable is properly
connected to the controller board.
b Make sure the contacts are free of debris.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the contacts for damaged pins.
Are they free of damage?
Contact the next
level of support.
Replace the printer.
Toner cartridge low service check
Action Yes No
Step 1
Replace the toner cartridge.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Make sure the toner cartridge smart chip contact cable JARW1
is properly connected to the controller board.
b Make sure the contacts are free of debris.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the contacts for damaged pins.
Are they free of damage?
Contact the next
level of support.
Replace the toner
cartridge smart chip
contact. See
“Toner
cartridge smart chip
contact removal” on
page 251.
4514-6xx
Diagnostics and troubleshooting
132
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