Option tray pick/lift motor service check
Action Yes No
Step 1
a Remove the option tray insert.
b Check the lift plate and gears for proper operation by moving
the metal plate.
Do the lift plate and gears move freely, and are they free of wear
or damage?
Go to step 2. Replace the tray
insert.
Step 2
Check the pick/lift motor for the following:
• Gear tooth breakage
• Freedom of rotation
Is it free of wear or damage?
Go to step 3. Replace the tray.
Step 3
Check the cable J11 on the option tray controller card.
Is it properly connected and free of damage?
Contact the next
level of support.
Replace the tray.
Option tray separator/pass through motor service check
Action Yes No
Step 1
a Remove the option tray insert.
b Check the separator roll assembly gear under the tray base for
the following:
• Gear tooth breakage
• Freedom of rotation
Does it move freely, and is it free of wear or damage?
Go to step 2. Replace the tray.
Step 2
Check the cable J10 on the option tray controller card.
Is it properly connected and free of damage?
Go to step 3. Replace the tray.
Step 3
Check the separator roll assembly for wear or damage.
Is it free of wear or damage?
Contact the next
level of support.
Replace the
separator roll
assembly. See
“Separator roll
assembly removal”
on page 320.
4514-6xx
Diagnostics and troubleshooting
162
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