Action Yes No
Step 5
Check the separator roll assembly.
Is it free of wear or damage?
Go to step 6. Replace the
separator roll
assembly. See
“Separator roll
assembly removal”
on page 320.
Step 6
Check the tray guides, lift plate, and lift plate gears.
Are they free of wear or damage?
Go to step 7. Replace the tray
insert.
Step 7
Check the ACM assembly.
Is it free of wear or damage?
Go to step 8. Replace the ACM
assembly. See
“ACM
assembly removal”
on page 322.
Step 8
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test > Select an
option tray
Does the pick/lift motor gearbox pass the test?
Go to step 9. Replace the option
tray.
Step 9
Does the error remain?
Contact the next
level of support.
The problem is
solved.
25y paper jams
250 paper jam messages
Error code Description Action
250.06 Input sensor did not detect sheet picked from
MPF. No other sheets should be in the path.
Go to
“MPF service check” on page 110.
4514-6xx
Diagnostics and troubleshooting
109
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