Actions Yes No
Step 6
Replace the fuser.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Horizontal light bands check
Actions Yes No
Step 1
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the printer is using a third‑party cartridge, then refer the
users to their cartridge supplier.
Is the printer using a genuine and supported toner cartridge?
Go to step 3. Go to step 2.
Step 2
Install a genuine and supported toner cartridge.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Turn o the printer, wait for 10 seconds, and then turn on the printer.
Does the problem remain?
Go to step 4. The problem is
solved.
4514-6xx
Diagnostics and troubleshooting
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