Lexmark M3150

Actions Yes No
Step 1
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the printer is using a third‑party cartridge, then refer the
users to their cartridge supplier.
Is the printer using a genuine and supported toner cartridge?
Go to step 3. Go to step 2.
Step 2
Install a genuine and supported toner cartridge.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Adjust the guides in the tray to the correct position for the paper
loaded.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
From the control panel, set the paper size, type, and weight in the
Paper menu to match the paper loaded.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Depending on the operating system, specify the paper size from
Printing Preferences or Print dialog.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Remove paper from the tray, and then turn it over.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Make sure that the paper loaded is from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper
in its original wrapper until you use it.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Make sure that the printer supports the paper loaded.
Is the paper supported?
Contact the next
level of support.
Go to step 9.
4514-6xx
Diagnostics and troubleshooting
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