Lexmark MS823 Service Manual

Action Yes No
Step 7
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (narrow media) late-arriving jam service check
Action Yes No
Step 1
Check the fuser for damage and life expiration.
Is the fuser damaged or has it reached end of life?
Go to step 2. Go to step 3.
Step 2
Replace the fuser. See
“Fuser removal” on page 452.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Remove obstructions from the fuser.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Narrow media).
Does the sensor status change while toggling the sensor?
Go to step 8. Go to step 5.
Step 5
a Remove the right cover. See “Right cover removal” on
page 420.
b Check the cable J60 on the controller board for proper
connection.
Is the cable properly connected?
Go to step 8. Go to step 6.
Step 6
Reseat the cable, and then perform a print test.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Replace the fuser. See
“Fuser removal” on page 452.
Does the problem remain?
Go to step 8. The problem is
solved.
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Diagnostics and troubleshooting
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Lexmark MS823 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 65 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Recommended Monthly Page Volume	5, 000 - 75, 000 pages
Processor Speed	1 GHz
Standard Memory	512 MB
Connectivity	USB, Ethernet
Standard Input Capacity	650 pages
Maximum Paper Input	4, 400 sheets
Media Types Supported	Plain paper, Card stock, Envelopes, Labels, Transparencies
Operating System Compatibility	Windows, Linux
Duplex Printing	Automatic