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Lexmark MS823 Service Manual

Lexmark MS823
970 pages
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Action Yes No
Step 14
Perform a print test again, and then observe if the motor
(2100sheet tray transport) is running.
Does the motor run?
Go step 17. Go to step 15.
Step 15
Reseat the cable on the motor and on the optional tray controller
board.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
Replace the motor. See
“Motor (2100-sheet tray transport)
removal” on page 478.
Does the problem remain?
Go to step 17. The problem is
solved.
Step 17
Check the optional tray controller board and its connector pins for
damage.
Are the tray controller board and its connectors free of damage?
Contact the next
level of support.
The problem is
solved.
Step 18
Replace the optional tray controller board. See
“2100-sheet tray
controller board removal” on page 483.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
243 paper jams
243 paper jam messages
Error code Description Action
243.36 Paper fed from tray 3 was picked but it never
reached the sensor (tray 2 passthrough).
See
“Tray 3 pick jam service check” on
page 158.
243.41 Paper remains detected at the sensor (tray 3
passthrough) although the printer is idle. Tray 4
is the paper source.
See
“Sensor (tray 3 passthrough) static jam
service check” on page 156.
243.43 Paper fed from tray 4 never reached the sensor
(tray 3 passthrough).
See
“Sensor (tray 3 passthrough) latearriving
or late-leaving jam service check” on page
161.
243.45 Paper fed from tray 4 cleared the sensor (tray 3
passthrough) later than expected.
243.47 Paper fed from tray 4 never cleared the sensor
(tray 3 passthrough).
4064
Diagnostics and troubleshooting
154

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Lexmark MS823 Specifications

General IconGeneral
Print TechnologyMonochrome Laser
Print SpeedUp to 65 ppm
Print Resolution1200 x 1200 dpi
Monthly Duty CycleUp to 300, 000 pages
Recommended Monthly Page Volume5, 000 - 75, 000 pages
Processor Speed1 GHz
Standard Memory512 MB
ConnectivityUSB, Ethernet
Standard Input Capacity650 pages
Maximum Paper Input4, 400 sheets
Media Types SupportedPlain paper, Card stock, Envelopes, Labels, Transparencies
Operating System CompatibilityWindows, Linux
Duplex PrintingAutomatic

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