Lexmark MS823 Service Manual

Action Yes No
Step 10
Reseat the motor cable J27 on the controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Replace the motor. See
“Motor (duplex) removal” on page 450.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (duplex path) static jam service check
Action Yes No
Step 1
Check the duplex path area for jammed paper and obstructions.
Note: Make sure that all paper fragments are removed.
Is the duplex path area free of jammed paper and obstructions?
Go to step 3. Go to step 2.
Step 2
Remove the jammed paper and obstructions.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
a Remove the duplex/MPF tray. See “Duplex/MPF tray removal”
on page 434.
b Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
c Find the sensor (Duplex path).
Does the sensor status change while toggling the sensor?
Go to step 7. Go to step 4.
Step 4
a Remove the right cover. See “Right cover removal” on
page 420.
b Check the sensor cable J27 on the controller board for proper
connection.
Is the cable properly connected?
Go to step 6. Go to step 5.
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Diagnostics and troubleshooting
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Lexmark MS823 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 65 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Recommended Monthly Page Volume	5, 000 - 75, 000 pages
Processor Speed	1 GHz
Standard Memory	512 MB
Connectivity	USB, Ethernet
Standard Input Capacity	650 pages
Maximum Paper Input	4, 400 sheets
Media Types Supported	Plain paper, Card stock, Envelopes, Labels, Transparencies
Operating System Compatibility	Windows, Linux
Duplex Printing	Automatic