Lexmark MS823 Service Manual

Actions Yes No
Step 11
Replace the HVPS. See
“HVPS removal” on page 421.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Replace the laser printhead. See
“Printhead removal” on
page 455.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Fine lines are not printed correctly check
Note: This issue mostly occurs on fonts or characters with fine lines (especially on Chinese characters).
Small texts and details may also not be printed correctly.
Note: Before performing this print quality check, go to the control panel home screen and navigate to
Settings > Troubleshooting > Print Quality Test Pages, and then perform the initial print quality check.
See
“Initial print quality check” on page 44.
Actions Yes No
Step 1
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the printer is using a third‑party cartridge, then refer the
users to their cartridge supplier.
Is the printer using a genuine and supported toner cartridge?
Go to step 3. Go to step 2.
Step 2
Install a genuine and supported toner cartridge.
Does the problem remain?
Go to step 3. The problem is
solved.
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Diagnostics and troubleshooting
71

Lexmark MS823 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 65 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Recommended Monthly Page Volume	5, 000 - 75, 000 pages
Processor Speed	1 GHz
Standard Memory	512 MB
Connectivity	USB, Ethernet
Standard Input Capacity	650 pages
Maximum Paper Input	4, 400 sheets
Media Types Supported	Plain paper, Card stock, Envelopes, Labels, Transparencies
Operating System Compatibility	Windows, Linux
Duplex Printing	Automatic