Action Yes No
Step 8
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 10. Go to step 9.
Step 9
Reinstall or replace the sensor. See
“Left staple unit removal” on
page 709.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Remove the left staple unit. See “Left staple unit removal” on
page 709.
b Make sure that the controller board of the aected optional bin
is properly installed. Reseat all the cables on the controller
board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 12.
Step 12
Replace the bin controller board. See
“Staple, hole punch finisher
controller board removal” on page 705.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
435–438 paper jams
435–438 paper jam messages
Error
code
Description Action
435.13 The bin 1 stack height actuator did not
reach the sensor (staple finisher stack
height) on time.
See
“Staple finisher stack jam service check” on page
274.
435.13 The bin 1 stack height actuator did not
reach the sensor (SHPF stack height) on
time.
See
“SHPF stack jam service check” on page 278.
4064
Diagnostics and troubleshooting
273