Lexmark MS823 Service Manual

Error code Description Action
111.40 The wrong printhead is installed. See
“Printhead error service check” on
page 303.
111.41 Printhead NVRAM read failure occurred.
Printhead error service check
Action Yes No
Step 1
Restart the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check if the cables J6 and J19 on the controller board are properly
connected and free of damage.
Are the cables properly connected and free of damage?
Go to step 4. Go to step 3.
Step 3
Reseat the cables or replace the printhead. See
“Printhead
removal” on page 455.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Restart the printer.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the controller board. See
“Controller board removal” on
page 424.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4064
Diagnostics and troubleshooting
303

Lexmark MS823 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 65 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Recommended Monthly Page Volume	5, 000 - 75, 000 pages
Processor Speed	1 GHz
Standard Memory	512 MB
Connectivity	USB, Ethernet
Standard Input Capacity	650 pages
Maximum Paper Input	4, 400 sheets
Media Types Supported	Plain paper, Card stock, Envelopes, Labels, Transparencies
Operating System Compatibility	Windows, Linux
Duplex Printing	Automatic