Lexmark MS823 Service Manual

Action Yes No
Step 9
Make sure that the source tray controller board is properly
installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the source tray controller board and its connector pins for
damage.
Are the tray controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 11.
Step 11
Replace the source tray controller board. See
“250‑ and 550-
sheet tray controller board removal” on page 506.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Optional tray transport drive failure service check
Action Yes No
Step 1
Check the paper path and trays for paper fragments and partially
fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 3. Go to step 2.
Step 2
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Make sure that all the trays and tray inserts are properly installed.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Enter the Diagnostics menu, and then navigate to:
Input tray quick print >select source tray > Single
Does the problem remain?
Go to step 5. The problem is
solved.
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Diagnostics and troubleshooting
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Lexmark MS823 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 65 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Recommended Monthly Page Volume	5, 000 - 75, 000 pages
Processor Speed	1 GHz
Standard Memory	512 MB
Connectivity	USB, Ethernet
Standard Input Capacity	650 pages
Maximum Paper Input	4, 400 sheets
Media Types Supported	Plain paper, Card stock, Envelopes, Labels, Transparencies
Operating System Compatibility	Windows, Linux
Duplex Printing	Automatic