Action Yes No
Step 11
Reinstall or replace the sensor. See
“Sensor (staple finisher
diverter plunger) removal” on page 599.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Check the SHPF diverter plunger for improper installation and
damage.
Is the diverter plunger properly installed and free of damage?
Go to step 14. Go to step 13.
Step 13
Reinstall or replace the diverter plunger. See
“SHPF diverter
plunger assembly removal” on page 715.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 16.
Step 16
Replace the bin controller board. See
“Staple, hole punch finisher
controller board removal” on page 705.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
SHPF staple jam service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
4064
Diagnostics and troubleshooting
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