Action Yes No
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
b Reseat the cable on the motor (SHPF diverter plunger) and on
the SHPF controller board.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the motor (SHPF diverter plunger) for improper installation
and damage.
Is the motor properly installed and free of damage?
Go to step 9. Go to step 8.
Step 8
Reinstall or replace the motor. See
“Motor (SHPF diverter plunger)
removal” on page 712.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Reseat the cable on the sensor (SHPF diverter plunger) and on the
SHPF controller board.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 12. Go to step 11.
4064
Diagnostics and troubleshooting
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