Action Yes No
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments/tests > Output device sensor
tests > Stapler
b Find the sensor (Paddle).
Does the sensor status change while toggling the sensor?
Go to step 10. Go to step 7.
Step 7
a Remove the staple finisher top cover. See “Staple finisher top
cover removal” on page 588.
b Reseat the cable on the sensor (staple finisher paddle) and on
the staple finisher controller board.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 10. Go to step 9.
Step 9
Reinstall or replace the sensor. See
“Sensor (staple finisher
paddle) removal” on page 618.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Remove the staple finisher left cover. See “Staple finisher left
cover removal” on page 584.
b Reseat the cable on the motor (staple finisher paddle) and on
the staple finisher controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the motor (staple finisher paddle) for improper installation
and damage.
Is the motor properly installed and free of damage?
Go to step 13. Go to step 12.
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Diagnostics and troubleshooting
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