Personalizing phone usage via the web 107Final
Monitor
Call (LED)
Assign the Monitor Call option to a
memory key to monitor and answer calls
occurring on another user’s phone. For
5020/5220/5224 phones, see “Monitor
call” on page
48. For the 5212 phone,
see “Monitor call on 5212 IP phone” on
page
70. For the Telematrix 3000, see
“Monitor Call on the Telematrix 3000” on
page
86. Note that a Monitor Call Silent
option is also available.
Note: Program the same number of
Monitor Call keys as the number of
simultaneous calls that you want to
monitor on the other user's phone. The
maximum number of simultaneous calls
that can be monitored equals the number
of Line Appearances the other user has
programmed on their phone. When you
program multiple Monitor Call keys for the
same Monitor group, they are ordered
bottom to top, right to left. The first
Monitor Call key will monitor the first call
placed or received by the other user (not
necessarily the first Line Appearance)
and so on.
Example: Number of Line Appearances
programmed on the "monitored" user's
phone: 4
Monitor Call keys programmed: 2
1. The "monitored" user selects his fourth
Line Appearance to make a call when
none of his other Line Appearances are in
use. The first Monitor Call key is used to
monitor this call.
2. An incoming call is received on the
"monitored" user’s first Line Appearance
while the fourth Line Appearance is still in
use. The second Monitor Call key is used
to monitor this call.
3. A second incoming call is received on
the "monitored" user’s second Line
Appearance while first and fourth Line
Appearances still in use. This call is not
monitored as there are only two Monitor
Call keys programmed and they are both
in use.
Monitor Call
***
(extension
number of
user
monitored)
Select the name of the
user this key will be
monitoring.
Note: The Monitor call
option is not displayed
if you are not a member
of a monitor group.
N/A
Table 2: Programmable memory key options
Feature Description Default
Label
Details Status