Mitel 5212 - Transferring a Call to Voice Mail

52 Using the phone system
Final
screen displays the message “Transfer Complete” for approximately five
seconds before returning to an idle state.
If you enter an invalid extension during a transfer, the LCD screen displays
“Invalid Extension”. To reconnect with the caller, follow these steps:
1 Press the END softkey.
2 Press the flashing Line Appearance key.
3 Try to transfer the call again.
If you choose not to complete the transfer, press the QUIT softkey, then
press the flashing Line Appearance key to retrieve the original call.
You can use the Transfer key on a 5020/5220 IP Phone in place of the
TRANS or TRANSFER softkey.
You can use the key on a 5224 IP phone instead of the TRANS or
TRANSFER softkey.
Transferring a call to voice mail
If your administrator has configured an auto attendant for voice mail deposit,
you can transfer a call directly to a co-workers voice mail box.
To transfer a call to voice mail, follow these steps:
1 While on an active call, press the Transfer key on a 5020/5220 IP phone,
or the key on the 5224 IP phone, or the TRANS softkey. The
system places the call on hold, and the LCD will display:
2 Enter the extension of the auto attendant that your administrator has
created for voice mail deposit.
3 Select the auto attendant voice mail deposit option and enter the
extension of the co-worker to whom you are transferring.
4 Select the TRANSFER softkey (or Transfer key on the 5020/5220 IP
phone or the key on the 5224 IP phone) to complete the transfer.
The LCD displays the message “Transfer Complete”.
Transfer To:
DIR QUIT
Transfer To: 701
QUIT