Mitel 5212 - Using Features Via the 5340 Phone

Using the phone system 9Final
5 To switch between two active calls, press the flashing Line Appearance
key. This puts the active call on hold, and activates the other call.
Ending one call keeps the second call on hold. To reconnect to the second
call, press the flashing Line Appearance key.
Using features via the 5340 phone
This section explains the features available from your phone. Some of these
features must be pre-programmed in order to be available. To learn how to
program features to keys see “Program memory keys” on page 101.
3-way call on the 5340 phone
Using 3-Way Call, you can set up a phone call among three separate parties.
To activate 3-Way Call, follow these steps:
1 While on an active call, press the CONF softkey. This places the first call
on hold, and selects an available Line Appearance. The Information Area
Display prompts you to enter who to "Conf with:"
2 Enter the phone number of the third party.
3 The system dials the number and displays a "Calling" message along with
the caller ID.
4 When the third party answers the call, the Information Area Display
updates with the caller ID.
5 Press the CONF softkey again. The 3-Way Call is now activated.
Notes: Until the CONF softkey is pressed a second time, the first party
will remain on hold and you can talk with the second party privately.
By putting a 3-Way Call on hold, the other parties can continue talking.
You can use the key instead of the CONF softkey. When using this
key you must press twice to activate a 3-way call or you will initiate a
transfer instead.
If you want the option to leave the conference and leave the two parties
connected (when both parties are external), you must have the
permission Redirect Inbound Call to External Number enabled.
Once the 3-Way Call is established, you can use the transfer feature to
transfer both parties to another party.
Joining two calls on the 5340 phone
The 3-way call feature allows you to conference together two calls on your
phone's Line appearances. To activate a 3-way call in these circumstances,
follow these steps: